One more red ring
Sunday, July 1st, 2007My 360 died a couple days ago, finally. I always thought i was lucky, that my 360 wouldn’t die but it finally has and now that its happened, I’m not too surprised.
It was purchased early January 2006 and while it wasn’t in the launch batch that had an extremely high failure rate it was the 2nd batch of 360’s. I never had to deal with customer support because this is my first console that has died and i can say now that there’s noting worse than calling up only to hear that you must pay $140 to fix a console that broke because of manufacture error. And even though i quoted reports saying failure rates where 30% and explaining the basics of why the 360 breaks i was unable to receive a free repair because “we have repaired to many 360’s for free” but i did get a 25% discount bringing the fee down to only $100.
Now Ive gotten over the anger of having to pay the fee, but i have not gotten over the fact that Microsoft knows they can give the $40 discount. And they refuse to do so without a little hassling which us not fair to a normal person who has a 360. If you’re not active in forums or read news sites and you’re just a guy who owns a 360 to play Madden once in a while you wont know that you can get the discount and i think its unfair that they have to pay the extra $40. Microsoft needs to help their customers not cheat them. Something needs to be done to protect the gamers and that something needs to be done quick.





