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The XBL Radio Podcast
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 5:58 am Post subject: Xbox.com, my xbox, xbox live and xbox forums |
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I really think this should be incorparated into the current show carp and tog.
What do you all think about whats going on?
here is my opinion:
Xbox Live updates are cool, I really don't mind a planned update at all. BUT I do mind a update that says up to 24 hours and we are at 48 hours with NO word on whats going on, if something was said to let us know I really wouldn't mind, but no word at all, that bugs me.
I do mind that I have recieved many phone calls, email and other messages to me about "Whats wrong with my xbox?" if Xbox live is an awesome service and its all about communities and coummunication why didn't MS put out a mass message OVER the service telling others or put out a MASS email about it, I mean we all had to give our email when we signed up so I know that they have it. Why couldn't something like that be done?????
And all this for parental controls and future updates??? Quit telling us that what we want is coming and give us the censor already!!!! Where is this damn group chat?? Where is a large and segregated friends lists??? Where is this kids only dashboard??? Where is video messaging???? You know what, I found it, its in the marketplace with lumines, horse armor, training videos all we have to do is pay for it with motherfucking MS points.
You know what pisses me off to? I've been going all around online today and reading what EVERYONE has to say about this, most people just want an update, thats it, they just wanna be left in the loop of whats going on for a service that they are paying for. Some are not saying it in the nicest way but that is what would make them happy BUT then I read MS's MVP's comments (not just one, but almost all of them) All they say is "hey guys, don't you worry I'm sure that MS is hard at work on this, I don't know for sure what is going on but I'm sure that they are working hard to get this fixed" they don't seem to wanna know, they aren't voicing themselves but rolling over into full support of this whole thing, they are also the same ones that say "hey guys, if you don't like the arcade games just don't buy them MS will see" The censor they will!!! If you want MS to see you have to start something, get a following and then MS will see, and only because they don't want others to jump on and take notice.
If that is what it takes though to be a MS MVP, you guys can keep it, if you can no longer as questions as a gamer and for a gamer but just roll over then I simply don't want it.
Sorry everyone for my rant, my typeing errors(I know they are in there, I'm just to lazy to fix them) and sorry for my language. But I'm just pissed with MS right now. Maybe because its late at night, maybe is because I like to know whats going on for something that I'm paying for(and BTW its more then 50 a year because most of the games I buy are because of the online abiliity).
Hmmm... Only a few more weeks till that cool PS3 and Wii come out and after this they are looking a little more appealing, maybe I should jump on one of those bandwagons, I'm sure the Wii isn't going to drowned us in microtransactions.
So what do you think about this whole thing?
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mik
I wish I was Hulk Hogan
Joined: 23 Sep 2006
Posts: 111
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| Posted: Thu Oct 19, 2006 6:07 am Post subject: |
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Unless they're adding some kind of massive new functionality--which I thought was made very clearly not the case by Larry Hyrb--then I can't really imagine what would take two days of downtime to implement.
Every time I've seen anything like this done, it's all prepared on staging servers in advance, tested extensively, then pushed live once all the bugs are ironed out. That would give them the 24 hours to troubleshoot and fix lingering bugs.
But to have the service completely dead to the world for two days is bizarre. And, you're right, their silence is even more bizarre.
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 6:43 am Post subject: |
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this is what I got from Myspace about this:
peter:
| Quote: | | yep i want video msgin and didnt kno u had to pay for it. shite. also want grouped friends too, multi chat, specially with vids, u can see 4 ppl on uno, it can defo be done. but the thing is, i may get a ps3, but it wont be the comp i use over the xbox, specially for online play. i luv my xbox, but every comp has censor things about it, but the plus points out weigh the negatives really. specially with gears of war n rainbow 6 comin up....and halo 3 of course. but im waitin til about 6 months into the ps3s lifecycle, maybe a year, bcos the launch line up hasnt got one true game i need to get really...tho will eventually get one, always end up with all the comps me lol. |
Saint ThomasWon:
| Quote: | | well when i did sign on to xbox live a minute ago and tried to download that new arcade game lunsomething it wouldnt let me..... i paid for it and then it wont let me download it.... i got pissed and quit.... oh if you get time add me my game tag is Pyromaniacal |
Shaun:
| Quote: | just to say this MS is kinda milking micro transactions atm i agree but sony is just as bad look at everything they have done with eq and eq was just as bad with the updates (especially during expansion release times) and it costs alot more a year to play eq not to mention alot of the free services that have been put out for everquest (magelo allakhazams etc) sony decided to charge people for them. and ya know i still say they should make earning achievements give you a small MS points reward (more incentive to either buy or play their games for the 360)
but they should be at least stating whats going on with the xbox live service to keep their buyers in the loop |
JIMBO! [50LdI3R 0F 7h3 w@573L@Nd]:
| Quote: | AMEN BROTHER AMEN!!!!!!!!!!!! KEEP PREACHING BROTHER STEVE!!!!!!
I am fed up with MS myself. Haven't played much 360 lately. Got one PS3 and two Wii's reserved. And I am stocked as censor for both. PS3 online will be free. It will be revolutionary and much better all around. Good luck getting a PS3 though. Wii shouldn't be hard to get. I am selling the second Wii on Ebay. |
bobby:
| Quote: | IMO Steve, considering the relative lack of anything anywhere close to the quality Microsoft has created with Live (the service is incredibly reliable and intuitive... generally speaking) and considering also the fact that, really, on the grand scheme of things... is this really important whatsoever? Does a hickup in the Xbox Live service justify the amount of rage and stress you apparently seem to be experiencing?
We should all prioritize our values accordingly. I mean hell, I just bought Splinter Cell Double Agent and was looking forward to some multiplayer. And yes, I'm pissed that Xbox Live isn't working. But me being pissed is apparently in a completely different category from you being pissed.
I'm pissed, but I'm not uncontrollably raging. You're letting this hit your psyche way too much-- a far bigger and more pressing issue in your life is not that the XBL servers are down, but that your reaction to it is so out of proportion. Microtransactions are a miniscule problem compared to whatever it is deep within your consciousness that is causing your to rage over...what? Microtransactions on a videogame console?
I mean, comeon. Videogames are there when you don't feel like taking things as seriously as you have to in real life-- they aren't there to be a primary of life. It's an amazing hobby of mine-- I love it so much that I dare not ruin it by taking it THIS seriously.
ciao buddy, and when the XBL servers come back up, hit me up with a SCDA party invite.
~AlanGreenspan |
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 6:58 am Post subject: |
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Reuben:
| Quote: | huh, so that's why i havn't been able to log in lately.
i feel you man. i went in last year thinking, "hell censor yeah, xbox. yeah!" but i'm not seeing a lot of what i want to see. like games. if gears of war doesn't turn the tides, i may have to hang up my controller. i can only play halo 2 just a WEE bit longer before my brain explodes out my eyes. |
Saint ThomasWon:
| Quote: | oh yea and thanks
If it hadnt been for your warning about xbox live going down and I tried to log on tue i would have swore they sold me a defective xbox lol |
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CapnKrunk
I wish I was Reggie Fils-Aime
Joined: 08 Sep 2006
Posts: 66
Location: Houston, TX
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| Posted: Thu Oct 19, 2006 11:49 am Post subject: |
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I've never seen so much whining from a grown man.
Yeah, it's bothers me a bit that one area of xbox.com isn't available yet, but I'm able to use Xbox Live and reach the rest of the web site. I'm not gonna speak one way or the other about why things aren't finished yet, because I simply don't know the reasons, but then again...we are talking about Microsoft here. Did anyone really expect MS to always be on-target with each update/change/new feature?
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 2:23 pm Post subject: |
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I never expected them to be on target with this nor did i expect them to disclose all the info about what they are doing, I do expect to be left in the loop from a company and I'm paying a service for
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 2:29 pm Post subject: |
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Brian Wilde:
| Quote: | | My xbox live worked at 10 a.m. still works now. |
...Looking At You Through The Glass...
| Quote: | i personally reckon someones messed up somewhere.
xbox live was workign last night, but hardly any links o n xbox.com
pfffft |
Do It For Me Now...
| Quote: | | : I'm def upset. I want to see whats going on. |
Allan
| Quote: | | there appealing because MS take xbl off for a day or so to do censor to it, grow up dude, theu're doing it BEFORE the ps3 and Wii come out to improve xbl etc, it's for the best sho quit your moaning! |
Ryan
| Quote: | | I have yet to check out the updates, but charging for censor that should be free does nto supprise me in the least for microsoft! I too would have appreciated some kind of bulliten on live or email about the 24 hr blackout. Another thing that pissed me off recently is the Camera for 360. The package says free live arcade game, but no specific game. I assumed game of choice, but after opening it found the code for UNO which almost everybody has already so nobody is getting a free game! What kind of bullshit is that? As for Wii and not charging, arent they releasing old school nintendo games online for download? I highly doubt those will be free... PS3 on the other hand is just to expensive to begin with now I read somewhere games for it may go up to $100? If thats true I definately will stop buying that censor. I heard videogames are the largest growing industry these days, but now its turning into a nickle and dime industry! You have to be rich to enjoy videogames these days. |
The Coolest Bill You Will EVER Meet!
| Quote: | | You know dude iam not gonna argue your point at all i understand where your coming from granted i dont have awhole lot for my 360 but I bought and paided for it so i love it. THey say all this censor about stuff coming out and bullshit getting fixed. I dont think it will come out nor will it get fixed. Granted Lumies came out and i tryed it and i DONT see what the hype is about i think it sucks. I want New fun stuff thats exclusive to XBLA i dont want these stupid ass ports granted i do have a few but some of them were a must buy because of my love for them in eather the Arcade or on the pc. But until ms gets there censor togeater or at least until smackdown vs raw 07 and gears of war come out its looken like PC gaming for me So long live world of warcraft until then. |
HektikLyfe
| Quote: | I think they made it clear that they don't want to completely disclose what they've been doing because they don't want to feel obligated to fulfill any promises they can't keep.
If they are adding support for some of the new games and they don't work people will be in a rage. Worse than some of us are in now. It's slightly better if we don't know.
...PS3 Online, if you expect their Online service to be without time outs and issues you're kidding yourself. I'm excited about the PS3 and Wii but I know not to expect much in the ways of Online since neither has done well in that arena.
~HL |
Jennifer
| Quote: | | That does suck. I'm kind of mad at them just in general because our 360 broke and then they sent us a new one but it's jacked up because they sent us one with the wrong region code so we can't watch DVD's on it and we have to send it back again!! You'd think they would give us a system that had the right code right? Michigan..that's in the USA..shaped like the mitten..the great lakes..hello?? Suckers |
The Video Games Show
| Quote: | | Hey Stevce Great take on what's going on!!! I also wanted to see if you had a few mins tonight to where we could call you about this and put you on our show. I think it's worth being said on the air (without cuss words of course) but holler at us and let us know if you are interested! |
RoR
| Quote: | | Well it's all back up now dude, and it was all for parental controls on xbox.com so that families can let their kids have seperate accounts or something like that, I didn't read the whole thing because it stank of piss. Theres Lumines Live available on the Arcade, downloaded the trail game to see what all the fuss has been about, and IMO it ain't that great. |
Xavier
| Quote: | | Your latest bulletin was the greatest thing I've read on myspace since the chain letter was invented. Steve you hit the nail on the head. I hate how MS does this to us with a greedy conglomerate idea to over market unavailable or unresearched merchandise we still haven't censor seen! |
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Last edited by Steve519 on Thu Oct 19, 2006 2:37 pm; edited 1 time in total |
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 2:34 pm Post subject: |
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| CapnKrunk wrote: | | I've never seen so much whining from a grown man. |
You know if it was just me that was saying that I could see where your going but when its the average gamer that is upset too, I'm sorry but this is BS. Hell I would go out and say that half the people didn't know it wasn't going to be down, would you say that MS has done them no wrong? Or how about taking xbox live down right when a online demo/beta went out for psu or right when splinter cell was released? why couldn't they do this a week or two ago when nothing was coming out? The point is Capn you can't always go easy on them just because they have a good console, you have to sometimes say that they fucked up.
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CapnKrunk
I wish I was Reggie Fils-Aime
Joined: 08 Sep 2006
Posts: 66
Location: Houston, TX
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| Posted: Thu Oct 19, 2006 3:23 pm Post subject: |
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Right, I see your point. And I don't disagree with ya, but I think a lot of people (including me) have been spoiled by MS being so "open" about their operations and procedures, via Major Nelson and other venues. It's as if people now expect it to always be this way, but major corporations will always be quick to go "silent" if they feel the need to.
And, really, there's nothing we can do about it. We all agreed to it beforehand...
From http://www.xbox.com/en-US/live/legal/
| Quote: | 13. SERVICE OPERATION AND EQUIPMENT
...
Microsoft reserves complete and sole discretion with respect to the operation of the Service. Microsoft may, among other things: (a) restrict or limit access to the Service; (b) retrieve information from the original Xbox or Xbox 360 console and any connected peripheral device used to log onto the Service as necessary to operate and protect the security of the Service, and to enforce this Agreement; and (c) upgrade, modify, withdraw, suspend, or discontinue any functionality or feature of the Service or any game from time to time without notice, which may involve the automatic download of related software directly to your original Xbox or Xbox 360 console, and which software may prevent your original Xbox or Xbox 360 console from accessing the Service, playing pirated games, or using unauthorized peripheral devices. |
| Quote: | 15. WE MAKE NO WARRANTY
We provide the Service "as-is," "with all faults" and "as available." The Microsoft Parties give no express warranties, guarantees or conditions. You may have additional consumer rights under your local laws that this contract cannot change. To the extent permitted by law, we exclude the implied warranties of merchantability, fitness for a particular purpose, workmanlike effort and non-infringement. |
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 3:31 pm Post subject: |
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my problem isn't really the downtime at all, its about the lack of news about whats going on, how no one else is talking about it. If you go to news sites the last story you will see is probably a link to major's "were up.... almost" blog. Nothing about the current issues. And I feel that MS handled the whole thing extremely crappy, why wasn't everyone notified? why didn't everyone found out BEFORE this all has happened? And Lumines Live kind of pisses me off to, 15 dollars for not even a full game? You have to buy add on packs to do all the missions? How crappy is that?
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big j
I wish I was Reggie Fils-Aime
Joined: 21 Sep 2006
Posts: 63
Location: Northern KY
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| Posted: Thu Oct 19, 2006 5:18 pm Post subject: Yep, I dont know |
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| Steve519 wrote: | | my problem isn't really the downtime at all, its about the lack of news about whats going on, how no one else is talking about it. If you go to news sites the last story you will see is probably a link to major's "were up.... almost" blog. Nothing about the current issues. And I feel that MS handled the whole thing extremely crappy, why wasn't everyone notified? why didn't everyone found out BEFORE this all has happened? And Lumines Live kind of pisses me off to, 15 dollars for not even a full game? You have to buy add on packs to do all the missions? How crappy is that? |
I agree, for the most part, with the people who would like more information. But, I seriously doubt there is a company out there who would do anything better. I work for a Japanese company, so I am not going to get my hopes up for Sony or Nintendo to become great communicators.
And, yes, Lumines Live is another Horse Armor. I tried to download it last night, but kept getting errors. Now, I hear that I can only get to Level 5. Sheesh. That does suck.
This "incident" does not hold a candle to my "Beta Ball" incident when MS went to the new forums. I was on vacation and missed the "window" to send Trixie an email to retain my Beta Ball. Oh boy, did that piss me off. The Xbox MVPs were total a$$tards then too. They tried to say with people being able to change their gamertags, it made it too hard. I called BS because MS has my credit card and know exactly how long I have had my account. Stupid Biznitches. I thought it was all "linked together"
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 9:41 pm Post subject: |
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my xbox still doens't work for me even though major says its up and running
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racingfreak92
I wish I was Major Nelson
Joined: 07 Sep 2006
Posts: 643
Location: Vice City
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| Posted: Thu Oct 19, 2006 9:47 pm Post subject: |
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Its working for me. Dude your overexaggerating on this. Its not like its down for a week. Its only 1-2 days. You can still play you know. Sucks though thats yours itsnt working i wanted to play. Have to tried doing the test to see whats wrong? Soemthimes its just a pain in the ass and wants you to check it just to find out its all okay
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Head over to http://www.bowbender.net/forum/ and talk about oblivion
Lumines is amazing and you know it. Now stop complaing about the extra content and buy it already! |
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 9:53 pm Post subject: |
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RoR
| Quote: | | Well it's all back up now dude, and it was all for parental controls on xbox.com so that families can let their kids have seperate accounts or something like that, I didn't read the whole thing because it stank of piss. Theres Lumines Live available on the Arcade, downloaded the trail game to see what all the fuss has been about, and IMO it ain't that great. |
xll JEFFRO llx
| Quote: | | I agree with 100% I am thinking of trading my 360 at ebgames towards a ps3 or the Wii. I will wait until they both come out and are easily available before I decided which one so microsoft only has a few months to change my mind. |
HektikLyfe
| Quote: | I completely understand your distaste for their lack of apparent results. But I must also add how unconstructive it is to complain about it to Microsoft and Major Nelson. I work in I.T. and I know when we have catastrophe's the last thing we want to do is to stop working on resolving the problem and apologize and explain to everyone the details of the issue.
They messed up. They went past their schedule and there are kinks to work out. There's nothing we could really do about it. I have no problem with people expressing their anger or frustration on boards and such. That sort of flaming is expected. But to complain directly to Microsoft and their employee's won't do any good.
Actions speak louder than words. If Sony provides a better service then go to them when they come out. I know I wouldn't hesitate. It's a service, not an exclusive club.
BTW, I know the show. but I can't find the exact thread. I figured I would post this response there too. |
Ponza ([Eh]Wicked)
| Quote: | I think people need to realize that this will happen with every major console, regardless. Quality of service is a big thing to MS, and they know that in the past, they've been really letting things fall through the gaps a little too much. The new Family Settings are absolutely required, and their implementation would have to have taken 2 days. By shooting at their character and calling them out, that's if to say: "Hey you, buddy working! Come outside and I'll tell you how you should be doing your job!" It's childish really, but we're gamers, we're typically childish in nature.
If people are that addicted to online gaming that they won't wait a day or more for a service to come back online, then there's something wrong with them mentally. I waited, I admit it was hard, but I know from experience that server maintenance is absolutely required to run a massive business like Xbox Live. There are... HUNDREDS of games that use the service, each with their own piece of real-time data transfer. Having that fixed in 1 day would have been an amazing feat.
In any case, people will continue to be like this about MS, but in all fairness, you kids need to grow up, get a reality check, go outside and get some air. Gaming isn't everything in life, so stop making the issue of only 2 days of awkwardness in your "busy" schedule such a big deal.
I sense a Dashboard update in the next 2 weeks. That's just a personal sensing. I mean, think about it, you know that Lumines is going to be downloaded a lot, you know that the Dashboard update is going to possibly take down the servers if you're not careful. So run a maintenance ahead of time! It's really quite ingenius. November's going to come and if MS did maintenance while other systems were coming out, they'd be kicking themselves in the ass.
You don't think the Wii will drown us in microtransactions? Think again. http://www.gamesindustry.biz/content_page.php?aid=17927
You don't think the PS3 will do the same thing? Hell, they use take money straight out of your credit card instead of using a currency system, so prices will probably fluctuate with the world markets.
So Steve, I know you're probably a busy guy, and you're a bit too wrapped up in this maintenance thing and how MS is all secretive, but trust me, it's a business thing, you don't want your enemies knowing your secrets until the time is right. |
Matt
| Quote: | dude, calm down. Its ok. Every server company has a small percentage that they are allowed to be down per year which is usually 1 to 2 days.
as for the drowning of micro transactions
Wii = way over priced back catalog. ( they already made a killing with the first run of these games for christ's sake)
PS3 - GranTurismoHD $900 in content downloads
(Thats one game!!!)
All the other stuff you mentioned only really would be helpful to you guys and your podcast.
It seems most videogame podcasts are getting a holier than thou attitude lately (cough gamer andy cough). and I would hate to see this happen to my favorite one. (cough you guys cough)
This is how to survive this console war.
Keep playing 360
Keep playing DS
Buy a Wii
Rent a PS3 for a weekend when Metal Gear Ships.
Keep up the good work
GT = J0HN McCLANE
(the 0 in the GT is a numerical ZERO) |
little miss chatterbox
| Quote: | | all i can say is hear hear! we are eternally ranting at ms for this amongst other things. we are paying for a service that pc and ps gamers dont have to and by all accounts are much less fraught with problems. it seems since they first started the updates all thats happened is the servers and service have become much more unrelyable. also whilst on a rant why the censor havent they done ANYTHING about the modders in these updates, and why does the feedback system exist if it DOESNT work. as a female gamer i am often given a fairly large and foul amount of abuse- fortunatly i can hold my own and most often my live friends will 'defend' me, but some of the absloute filth and extremely aggresive behaviour of some gamers does ruin the experience for me, and at times has intimidated me enough to prevent me from playing. why oh why cant microsoft the global dominating force that it is do anything about these issues-its a censor joke. |
Sean=H.E.R.E.!!
| Quote: | | I hope we don't have to start payin for updates in the future, would hate that to an extreme. I used to be a Playstation fanboy until I heard that you'll have to buy all your music again from the marketplace on the PS3 "Live", which is pretty bad on their part because I was quite loyal. I have heard about EA's plans for future madden games, you'll have to buy the mini games from now on from the marketplace, I just boycott it and don't buy any of it. |
xll JEFFRO llx
| Quote: | hell ya bro i agree with you 100%
BUt i got more fuel for the fire: I bought my 360 on
03-12-06 with my tax refunds i could find a premeuim just a core so i bought it and spent the rest of the day findind a hard drive i got one luckly and picked up a headset and some madcatz componet cables. I dont buy third part accesseries ever except cables to hook to ur tv. so now i spent $40 more to get a premeium system and my controller was wired. I got perfect dark zero too I came home set it all up set live service and play a fps online for the first time i was like omg i love xbox 360 online. with that being said everything is fine until about a month ago when i would load up games sometimes it would come up to a white screen and say in black letters "to play this disc put it in a xbox 360"
now i will say if i open and close disc tray a few times it will always play but that sucks. I feel the open and close of my disc drive so much will cause it to break alot sooner than expected. so i called 1-800-4myxbox and they said it was that my 360 sometimes thought it was a dvd player only and not a 360 and that i can have it fixed for $130 and wait about 2 weeks without a system. I am a dumdass basicly cause i should have bought the extended warranty but i feel that this is a manufactoring issue that they should fix free since me playing it had nothing to do with it. So since after a few tries it will load always its just sometimes its 5 tries and others 10 i think on day it wont load at all. But i will say it has its days cause some days it works just fine and others it dont.
For now i just deal with it but i am thinking of selling it to ebgames and getting the ps3 also.
what would you do? |
peter
| Quote: | | its ok mate, anytime. i like giving my views anyway, i luv gaming, its prob my fav hobby, though recently i havent been on much, i think its because im waiting on gears of war and rainbow 6, plus im always tired recently after work...always on on the weekends though, need to do dead rising again, give me stats a rise, wana see the proper ending. |
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Steve519
XBL Radio Host
Joined: 06 Sep 2006
Posts: 435
Location: Seattle, WA
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| Posted: Thu Oct 19, 2006 9:56 pm Post subject: |
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| racingfreak92 wrote: | | Its working for me. Dude your overexaggerating on this. Its not like its down for a week. Its only 1-2 days. You can still play you know. Sucks though thats yours itsnt working i wanted to play. Have to tried doing the test to see whats wrong? Soemthimes its just a pain in the ass and wants you to check it just to find out its all okay |
have you not read what I wrote? I don't have a issue with it being down really, that isn't the issue its the total lack of giving a fk about your customers. I don't care that its still not working, I do care they nobody was told about the down time, I care about the lack of info why its not up, and I care about the constant nickel and diming that is going on through MS. Thats pretty much what the whole thing was about. Not that its down but all this other crap.
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