Wireless Headset Problems Caught on Video

CLICK TO WATCH VIDEO

As the gaining buzz about the 360-Wireless-Headsets-not-working-properly continues, I was able to capture some video of the connectivity problems I have been frequently having. Maybe this video can help Microsoft pinpoint the problem and make me feel better about spending 60 bucks for it. This has happend to me on a total of 4 distinct occasions. The video is self explanatory. Any questions?

-Rust.

26 Responses to “Wireless Headset Problems Caught on Video”

  1. Steve519 Says:

    thats not the issue I’m having

  2. Thiskory9 Says:

    Hey, its me if you remember me lol. I haven’t been online for ages. Anyway that really sucks. I don’t know what to say. Are you using anything else wireless like a router or something? Other than that I would say just call tech support.

  3. ANZAC RaGe Says:

    I’d just like to say that you have a great video player going on here…

    Better then you tube??!

  4. rikoshay Says:

    How strange, I hope we dont have that problem when it comes to the UK =(

  5. EddieDaBull Says:

    Man that sucks dude. I have a head set and it connects properly, but the distance for the headset sucks as well as the frequent beeping noise and the occasional disconnect reconnect issue that it has. I like it, but something needs to be done about getting these things fixed and replaced. Also people say I sound a lot different, but not the good different.

  6. Spanky Says:

    You guys are retarded! you can clearly see that the guy’s controller is wired or is at least using the wire to connect. It CLEARLY states in the headset documentation that the wireless headsets will not work for controllers that are plugged in. That’s not a problem…it was designed that way.

  7. Thiskory9 Says:

    Spanky, you are the retarded one you idiot!! In the video rusty unplugged the wire and put in batteries and tried it and it still didn’t work you f-ing dumb ass!!

  8. Steve519 Says:

    that a way to keep them in check kory

  9. mike Says:

    What happens on 2? Does it not work? Plus anyone else feel like they were watching a dirty porn movie on that video? Something about that guys voice.

  10. PhonZ Says:

    I had that same problem. I think it happens when you have more than one wireless controller. The thing you have to do is turn on your 360 (just the 360 not the controller), sign in to xbox live (try using the remote if you have it), turn on your headset, sync your headset, turn on your controller, sync your controller. That worked for me, but then the next time I turned on my system It went back to being on player two’s controller again. So now I just use my other controller and haven’t had any connectivity problems since.

  11. Thiskory9 Says:

    I got your back rusty and steve :)

  12. DeaconBlade 360 Says:

    you should sync your headset to your console first. don’t turn on the controller until you sync it to your console.

    see if that works.

    http://www.youtube.com/watch?v=iN6BYsNUwv0

  13. jonstarks Says:

    Well i noticed in that whole video u didnt bother 2 press the sync button on the console, Its in the manual, I take it u didnt bother reading it ? That should do it…Its what I did with mine headset and it works fine, range is not as good as with the wiredheadset thou =(

  14. jonstarks Says:

    Damn I cant spell =(

  15. Rusty Ranchero Says:

    Decon, so are you telling me I have to turn on my console without using the controller? Then why is there a power button on it?

  16. ForbidenMaster Says:

    Rusty, try syncing the wireless headset and the console when the controller is turned off then turning on the controller. Now also do note that you should NOT use the play and charge without a battery back in the controller.

    “Do not connect the charge cable without a rechargeable battery pack or AA battery pack installed. This can damage the controller.”

    http://www.xbox.com/en-US/support/systemsetup/xbox360/accessories/playchargekit.htm

  17. Chaos Says:

    I have tried everything to get mine to work properly.
    Sometimes it will goto quadrant 1 and it works great, no drop outs or feedback etc, the majority of the time its like the video above it simply won’t lock onto quadrant 1. :/

  18. jmel Says:

    Haven’t had the same problem as you, just had the problem where mine disconnects and reconnects every 30 seconds to a minute, even when i’m 5 feet away.

    Ms has no comment for the last few weeks.

  19. Chaos Says:

    Forbidenmaster, the same results when i try to resync it :/
    Seems it’s a 50/50 chance when i turn it on if it will sync to quadrant 1 which sucks. :(

  20. Grabnar82 Says:

    “You guys are retarded! you can clearly see that the guy’s controller is wired or is at least using the wire to connect.”
    ummmm…. or if you know what you’re talking about he has the charging wire plugged in.
    That only supplies power to the controller to charge the battery. The controller is still wireless.

  21. pjernt Says:

    I’m pretty sure the wireless headset works with wired controllers (although I can’t try since mine are all wireless), but if a WIRED HEADSET is plugged in it takes priority over the wireless one. It would make no sense for them to not work on a wired controller.

  22. F31IX Says:

    Same problem here. My wireless headset is a $60 paper weight.

  23. Trikevion Says:

    My wireless Headset doesn’t have that problem. He can connect to port 1 with my controller. The only problem is that he is always disconnecting, reconnecting, disconnecting…

  24. Dabigamc Says:

    having the same problem as you exactly….it wont connect with the wireless controller then i connected it to the wired controller and it worked fine (ffs). Am about to go crazy as £35 for the thing and av had more problems with it than av had on my virus prone pc…if you get a solution to this add me on the above gamertag thx

  25. dabigamc Says:

    phoned up support and found out that it was probably a problem with the wireless controller….they are sending me a free controller =)

  26. Brant Says:

    I had the same problem with my headset and one of my wirless controllers. I could not find a way to fix it. I decided to try a different controller and it works fine with the headset. The controller and headset will work together on the same channel. The headset will just not work with the other wireless controller. So you may want to try it with a different controller and see if that helps.

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